How To
Request Updates


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How To Request Updates

  • ActiveSET.org Welcomes Updates!
  • How To Request Updates
    • Priority Service Options For FEE BASED Listings Or Services
    • Visitor Support Options For FREE Services

    Update FAQs

    • Are updates free?
    • Can I send my update request by e-mail?
    • What is Priority Service?
    • How do I request updates to my billing information?
    • How long will it take for my update request to be processed?
    • How do I request updates a free service I am using on ActiveSET.org?
    • How do I order an ActiveSET.org listing?

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ActiveSET.org Welcomes Updates!

Keeping your company's information current on the ActiveSET.org Directories and specialty sections is paramount to 1000's of visitors who regularly use this website as a reference for purchasing stack testing services, products and equipment. There are several ways to request updates, securely online or by mail:

Priority Service To request updates to a FEE BASED listing or service.

Visitor Support To request updates to a FREE service you are using on ActiveSET.org.

Note: A nominal fee is required only for account transfers. If your company name has changed due to a buyout or merger or if your company's ownership has changed Click Here

Security Requests for updates submitted to ActiveSET.org by e-mail cannot be processed.


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How To Request Updates

To request updates to a FEE BASED listing or service use the options for priority service. To request updates to a FREE service you are using on ActiveSET.org please select visitor support. For security purposes, requests for updates submitted to ActiveSET.org by e-mail cannot be processed.

Priority Service

For ActiveSET.org Customers

Request Updates To Your
FEE BASED Listing Or Service

Visitor Support

For ActiveSET.org Visitors


Request Updates To A
FREE Service You Are Using



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Update FAQs
  • Are updates free?
    YES. There are no costs nor setup fees to request updates to your FEE BASED listing or service on ActiveSET.org. A nominal transfer fee is applied only if your company name has changed due to a buyout or merger or if your company's ownership has changed.


  • Can I send my update request to ActiveSET.org by e-mail?
    No. For security purposes, requests for updates submitted to ActiveSET.org by e-mail cannot be processed. To request updates securely please select an option below for the type of service you need:

  • Visitor Support
    To request updates to any FREE service including SET News! Guest Articles, Press Releases, Website Awards, or any other service for which you you have not paid a fee to use Click Here

    Priority Service
    To request updates to
    your FEE BASED listing or service  Click Here
    You are entitled to receive priority service if you have purchased an ActiveSET.org Listing Option

    Requests for updates submitted to ActiveSET.org by e-mail cannot be processed.


  • What is Priority Service?
    If you have purchased an ActiveSET.org Listing Option you are entitled to receive priority service. Please use any one of the priority service options to securely request updates to your FEE BASED listing or service  Click Here


  • How do I request updates to my billing information?
    Request updates using the options for Priority Service  
    Click Here


  • How long will it take for my update request to be processed?
Visitor Support
Please allow 5-10 business days upon receipt for updates to FREE BASED services.

Priority Service
Please allow 3-5 business days upon receipt for updates to FEE BASED listings and 5-10 business days for account transfers and Site Sponsorships.

  • How do I request updates to a FREE service I am using on ActiveSET.org?
    To securely request updates to a FREE service including SET News! Guest Articles, Press Releases, Website Awards, or any other service for which you you have not paid a fee to use Click Here


  • How do I order an ActiveSET.org listing? Click Here


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About The ActiveSET.org Support Center
As we provide services to customers in both the United States and abroad, we cannot offer telephone support and
still be able to provide our numerous services at such low prices, and in many instances free. We have
found though that we can help a lot more people in far less time through the online
Support Center than we ever could over the telephone.


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